Student Complaints and Concerns
Franciscan Missionaries of Our Lady University is committed to providing an environment that is supportive of student achievement. Academic, administrative and support services share that commitment in the provision of all programs and services. The procedures for academic grievance as well as due process rights are found in the Student Handbook. In addition to these procedures, any student who has a concern or complaint about institutional policies, procedures or practice is encouraged to follow the Student Complaint Procedure located in the Student Handbook.
In order to maintain confidentiality, documents pertaining to complaints or concerns will not be placed in a student's academic file. Such documents will be retained in a separate file accessible only to authorized personnel of the University. There will not be discrimination or retaliation as a result of a student's exercising his/her rights under this procedure.