MHCA 6325 Quality and Performance Improvement
This course applies the customer driven process involving team and process thinking with the application of statistical tools used in a way to show how work is accomplished. Provides students with knowledge, skills and tools necessary to implement, facilitate, and coordinate continuous quality improvement activities in healthcare environments. Focuses on €œworld class" performance systems and processes in healthcare, the class will explore the best practice methods of performance improvement. This course may be delivered in a blended or online format.